Tesco

Challenge

Tesco’s corporate mandate is to “Serve Shoppers a Little Better Every Day”, and that includes improved IT processes, such as a multi-year continuous implementation initiative to improve Tesco’s technology infrastructure and resilience capabilities. The operations team was managing tens of thousands of unique workloads, including 8,000+ data center servers and 1,000s of VMs in the stores. In addition to maintaining existing systems, the operations team was tasked with an in-store server migration project where they would be moving mission-critical transaction processing and other retail services from on-prem to an in-store virtual platform. The operations teams viewed the upgrade as an opportunity to improve the way they manage updating and maintaining the associated infrastructure and applications.